Refund policy

Last updated: November 8, 2026

This Refund Policy summarizes Section 6 (Cancellation and Refunds) of the Terms of Service of AI Company USA, LLC ("AI Company USA," "we," or "us"). Capitalized terms not defined here have the meanings given in the Terms of Service. If this Refund Policy conflicts with the Terms of Service, the Terms of Service control.

1. Cancellation by the Client

Any party to an Engagement, and any individual participating in it, may request that the Services cease at any time, for any reason, without penalty. The Client terminates an Engagement by written notice delivered by email to taylor@aicompanyusa.com or by mail to AI Company USA, LLC, PO Box 121, Toston, Montana 59643.

2. No Further Billing

Upon receipt of the Client's written notice of termination, AI Company USA shall issue no invoice, and make no charge, for any Billing Period that begins after the Effective Date of Termination.

3. Refund of Undelivered Sessions

Within ten (10) days of the Client's written notice of termination, AI Company USA shall refund all fees paid for Sessions not delivered as of the Effective Date of Termination, calculated at the applicable Per-Session Rate.

4. Delivered Sessions

Fees for Sessions delivered before the Effective Date of Termination are earned upon delivery and are non-refundable.

5. Setup Fee

The one-time Setup Fee is earned upon execution of the Engagement Agreement or completion of checkout and is non-refundable, except as provided in Section 6 of this Refund Policy.

6. Three-Day Statutory Cancellation

Where an Engagement is entered into as a result of a sale made at a place other than AI Company USA's place of business, the Client may have a statutory right to cancel within three (3) business days under 16 C.F.R. Part 429 and Montana Code Annotated Title 30, Chapter 14, Part 5. A Client who cancels within that period receives a refund of all amounts paid, including any Setup Fee, within the time required by such law.

7. Termination by AI Company USA

If AI Company USA terminates an Engagement, it shall issue no invoice for any subsequent Billing Period and shall refund, within ten (10) days of its notice, all fees paid for Sessions not delivered as of the date of that notice, calculated at the applicable Per-Session Rate.

8. Method of Refund

Refunds are issued to the original method of payment unless the parties agree otherwise in writing.

9. Other Rights

Nothing in this Refund Policy limits any right of cancellation or refund available to the Client under applicable law.

10. Contact

AI Company USA, LLC
PO Box 121
Toston, Montana 59643
Email: taylor@aicompanyusa.com
Phone: (406) 209-8328